In property management, like many things in life, you really do get what you pay for. A common pattern among agents is the cheaper they get, the lower their service levels.
Here is a simple step by step analysis of how cheap fees can lead to poor service:
- Cheap fees – unfortunately the common perception is that agencies all do ‘the same thing’: we collect rent, get repairs done and find a tenant. With this perception, property investors may then be attracted to a cheap agent, or one that substantially discounts their fee in order to win your business.
- Increased managements – an agency with a lower revenue base because of their cheaper fees is prone to compensate by increasing the ratio of managements allocated per property manager.
- Burnout – the overload of managements may cause the property manager to struggle to meet investor expectations of service levels.
- Poor work culture – quality property managers are less likely to continue employment in those conditions. The principal may then have to resort to hiring either inexperienced or poor performing property managers.
- Poor service levels – due to this factor of now lower expertise, the level of service is further decreased.
Call us today on 69 211 555 for further information on what a quality agency can do to enhance your property investment experience.